Shipping policy
SHIPPING POLICY
Last Updated: August 17, 2026
At CRAFT SLAT, we work to ensure that orders are processed and delivered safely and efficiently.
This Shipping Policy applies to purchases made through craftslat.com.
1. Order Processing
Orders are processed after successful payment authorization and order verification.
Processing times may vary depending on product availability, order volume, weekends, holidays, and circumstances outside our reasonable control.
Customers may receive a shipping confirmation and tracking information once an order has been dispatched.
2. Shipping Destinations
CRAFT SLAT primarily serves customers located within the United States.
Delivery availability may depend on the product, shipping carrier, and destination.
3. Estimated Delivery
Delivery estimates displayed on our website, during checkout, or in shipping communications are estimates unless expressly stated otherwise.
Delivery times may be affected by:
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Carrier delays;
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Severe weather;
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Public holidays;
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Transportation disruptions;
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Incorrect addresses;
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High order volumes;
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Circumstances outside our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, are displayed during checkout before the order is completed.
Free-shipping promotions may be subject to specific geographic or order requirements.
5. Tracking Information
Where tracking is available, customers may receive tracking information after their order has been shipped.
Tracking systems may require additional time to display the first carrier update.
6. Shipping Address
Customers are responsible for providing complete and accurate delivery information.
If you notice an error after placing an order, contact:
We cannot guarantee that shipping information can be changed after an order has entered processing or been dispatched.
7. Lost or Damaged Shipments
If your order appears to have been lost during transportation or arrives materially damaged, contact our customer support team.
We may request your order number, tracking information, photographs, or other information necessary to investigate the issue.
8. Packages Marked as Delivered
If tracking indicates that a package has been delivered but you cannot locate it, please verify your shipping address, check the delivery area and, where appropriate, check with household members or neighbors.
You may also contact the shipping carrier.
If you are still unable to locate your order, contact us for assistance.
9. Contact
For shipping and delivery questions:
CRAFT SLAT
Website: craftslat.com
Email: support@craftslat.com